top of page
Services
Our Experience
Breadth. Depth. Strength.
Automotive
Construction
FMCG
Healthcare
Housing
Legal
Manufacturing
Technology
Utilities
Extensive in-depth experience in automotive product development, including:
-
Product development process improvement
-
Benchmarking, target setting/balancing and system selection
-
Systems Engineering
-
Failure Mode & Effects Analysis (FMEA)
-
Virtual & physical prototype development and testing
-
New technology development
-
Component and system engineering, design verification and sign-off
-
Advanced Product Quality Planning (APQP)
-
Production Part Approval Process (PPAP) & Part Submission Warrants (PSW)
Construction project development, delivery and management, including:
-
Business case compilation
-
Primavera P6 planning
-
Cost, time and resource forecasting and analysis
-
Quality management systems including ISO9001
-
Tendering & tender evaluation
-
Issue, risk and change management
-
PMO setup and operation
-
Document control
-
Stakeholder engagement and communication
-
Development process re-engineering and improvement
Technical programme management, including:
-
Product development leadership for world-first fully autonomous large scale vending
-
Operational design including replenishment, service & maintenance, and consumer care
-
Contract manufacturer selection and contracting
-
Real-world public prototype trials
-
Initial concept engineering prove-out, full business case approval and full production funding approval
-
Hardware, software and user experience progression
-
Intellectual property identification and filing
-
Full programme and workstream planning and budget ownership
-
Customer and consumer marketing preparation
-
Food safe achievement to NSF standards
-
Supplier and partner management
-
Executive level stakeholder relationship management and reporting
Public and private sector experience, including:
-
Patient journey mapping, standardisation, and essential data collection requirements for inpatients, outpatients and emergencies
-
Health records (paper and electronic) process improvement, including transition from paper to electronic
-
Outpatient clinic appointment booking and operational improvements
-
Consolidation of multiple duplicative processes around a single process and IT system
-
Clinical patient letters process and IT system selection and design
-
IT Service Desk outsourcing/insourcing transition
Social housing organisational development, including:
-
Process mapping and development for a new customer contact centre
-
Process mapping and development for welfare and maintenance visits
-
User interface requirements analysis for implementation of a new SAP IT system
-
Document management standard creation, including document retention criteria and timescales
-
Document management IT system selection
-
Project Management Office (PMO) operation
Achieving compliance to new regulatory standards, including:
-
Gap analysis for all legal functions
-
Appointments to senior compliance officer roles at Director level
-
Implementation of changes required to achieve compliance with new regulations
-
Creation of "way we work" documentation
-
Completion of application to relevant regulatory body
-
Board-level reporting and sign-off
-
Full end-to-end process mapping for specific department operations
A breadth of manufacturing experience in a variety of sectors, including:
-
Process Failure Mode and Effects Analysis (PFMEA) creation and review
-
Design and implementation of Poka-yoke error proofing
-
Resolution of build and customer quality issues using a variety of approaches, tools and techniques including Six Sigma, 8 Disciplines (8D) and A3 reporting
-
Component and system cost reduction analysis
-
Value Stream Mapping
-
Transition of new products from development to manufacturing
A range of technology related experience, including:
-
Artificial Intelligence (AI) innovation and development
-
Fully autonomous, robotic machinery innovation and development
-
Cloud-based remote monitoring development for consumer equipment
-
Implementation of Lean working practices in the IT sector
-
Redesign of department-wide IT business processes to become customer and value focused
-
Business relationship management during IT projects, including implementation of cloud-based tools
-
Server implementation for small business
-
System selection analysis and objective assessment
-
Use case and test script documentation
Gas and electricity sector experience, including:
-
Design and implementation of company-wide ideas and innovation forum to improve customer experience and business performance, and generate new areas of business for development
-
Design of scalable deliverable and outcome based project delivery process, tailored to gas and electricity project applications
-
Project Management Office (PMO) setup and operation
-
Key performance metrics design based on customer performance questions
-
Innovation Programme Management to Ofgem NIA and NIC funding requirements
Thoughts & Ideas
Insights. Views. Challenges.
Jan 29, 20205 min read
Jan 20, 20206 min read
Our Values
Honesty. Simplicity. Quality.
Honesty
With the pace of change ever increasing in the world around us, coupled with the need to stay ahead of the competition, straightforward and honest working relationships are key to harnessing the collective efforts of a team and building strong, trusting working relationships.
A truly high performing team should be able to have game-changing conversations that allow aims and ambitions to leap towards reality.
Even when that conversation is a difficult one, delivered in a genuine and sensitive way, it builds trust long-term and fosters an inclusive team spirit and culture.
Contact
Let's Talk!
bottom of page